Legal

Privacy Policy

Last updated: 21 July 2026

This policy explains what information Elite Security Europe S.L. (Elite Security Europe) collects when you contact us through this website, how it is used, and the choices you have. We keep the public site deliberately light: the only information we ask for is what you choose to send when you enquire about a managed service.

Information we collect

When you submit an enquiry, we collect the details you provide, which typically include:

• Your name, so we know who we are corresponding with.
• Your email address, so we can reply.
• Your organisation (where you choose to share it), to understand context.
• Your message — the objective and background you decide to include.

We ask that you keep initial enquiries high-level and avoid sending passwords, credentials or other sensitive technical detail through the public form. Where an engagement proceeds, such information is handled through controlled channels agreed with you.

Visitor statistics

We measure how this site is used so we can improve it. Our own measurement is deliberately anonymous: it sets no cookie and stores nothing on your device, so it cannot follow you between visits or across other websites.

What is recorded for each page view is limited to:

• The page address, and whether it was the page you arrived on.
• The website that referred you, where you came from an external link, and any campaign tags in the address.
• A broad device category (mobile, tablet or desktop) and the country your request came from, derived from information your browser and our network provider already send.

We do not store your IP address and we do not attempt to identify individual visitors. These statistics are held in the same Genyra systems described below.

We also use Google Analytics to see how this site is found and used. It runs in a cookieless mode by default, and only sets cookies if you accept them in the banner shown on your first visit — you can decline, and the site works exactly the same either way. IP addresses are anonymised, we have not enabled advertising or personalisation features, and the reports we see are aggregate: pages, sources, countries and devices, not people.

How we use your information

We use the information you submit solely to respond to your enquiry and to assess the fit and scope of a potential engagement. We do not use enquiry details for advertising, and we do not sell, rent or trade your information to third parties.

How your information is handled

Enquiries submitted through this site are processed through secure systems operated by Genyra, the technology company that powers Elite Security Europe's platform and automation. Access is limited to those who need it to respond to and assess your enquiry, and activity is handled with discretion.

Consent

By submitting an enquiry you consent to us using the information you provide for the purposes described above. You can withdraw that consent at any time by contacting us, and we will stop processing and remove your enquiry details unless we are required to retain them.

Retention

We keep enquiry information only for as long as needed to respond to you and manage any resulting engagement or correspondence, after which it is removed in line with our internal data-retention practices.

Your choices

You can ask us to access, correct or delete the information you have shared through this site. Email hello@elitesecurityeurope.com and we will action your request.

Contact

Questions about this policy, or about how your information is handled, can be sent to hello@elitesecurityeurope.com.