Managed services
Your outsourced IT, infrastructure and security department.
Outsourced IT support, specialist software ownership, security operations, IT consultancy and fractional CTO leadership — under one accountable relationship. Powered by Genyra; overseen by humans with founder-led technical direction.
Managed-service packages
Scoped around you — not off a rigid menu
Contracts are scoped by your users, devices, servers, applications, support hours, security requirements and geographic complexity. These tiers are a starting point.
Managed IT Foundation
The essentials, managed.
Smaller businesses establishing dependable, supported IT.
- Remote helpdesk
- Device monitoring
- Windows and macOS support
- Patching and managed antivirus
- Microsoft 365 support
- Onboarding and offboarding
- Device inventory
- Basic application support
- Monthly reporting
Managed Business Systems
We learn your specialist software.
Organisations reliant on specialist applications and workflows.
- Everything in Foundation
- Specialist application onboarding
- Client-specific knowledge base
- Vendor coordination
- Application troubleshooting
- Database connectivity support
- Peripheral integration
- Workflow documentation
- Priority application incidents
Managed Infrastructure & Security
Servers, cloud and security, managed.
Businesses with servers, infrastructure and higher security needs.
- Everything in Business Systems
- Linux and Windows Server management
- Cloud administration and Proxmox support
- Backup management
- Endpoint detection and response
- Vulnerability management
- Security monitoring
- Infrastructure documentation
- Partner-coordinated networking and VPN
Intelligence-Led Operations
Threat intelligence beyond the alert.
Organisations wanting proactive exposure monitoring and intelligence.
- Everything above
- Corporate exposure monitoring
- Suspicious-infrastructure analysis
- Brand impersonation monitoring
- Credential-exposure research
- Intelis-supported investigations
- Executive exposure reviews
- Intelligence briefings
- Priority escalation and ongoing threat monitoring
Most clients begin with a Technology & Security Baseline Review, then a paid onboarding stage (enrolment, monitoring, security deployment, documentation and portal setup), followed by a monthly recurring agreement. Consultancy, fractional CTO retainers, migrations and large projects are scoped separately.
Start here
Book a Technology & Security Baseline Review.
A clear first step: users, devices, cloud, backups, specialist applications, exposure and continuity gaps — then a human walkthrough of what to outsource next. Powered by Genyra; overseen by humans.